Elsa Grey

SHIPPING

POST AND PACKING (UK only) Collection from our Romsey HQ: Free Standard Delivery Tracked: £4 first pair then £2 each additional pair ordered at the same time. Special Delivery (Next Day): £8.75 per pair Non UK: Please enquire for a quote.
• See the delivery FAQs for details on shipping methods, costs and delivery times

RETURNS AND EXCHANGES

• If you’d like to exchange your order for an alternative, both the return postage and delivery postage are FREE for your first exchange. Just use the label provided. Our policy is to refund shoes or boots purchased by mail that are returned unworn and in their original packaging within 14 days of receipt. This does not affect your statutory rights. Extended to 45 days November 2020
• See conditions and procedure in our return FAQs