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Please bear with us as we navigate through these unprecedented times. Our normal efficient service may not be up to our normal high standards, due to our ongoing responsibility to adhere to government guidelines that are changing from day to day. This may effect our dispatch times. Please feel free to contact us by either email or or phone lines which are open Monday to Friday 9 am - 3.30 pm. We have extended our returns policy to 45 days for January 2021 and February 2021. Thank you for your support in this challenging situation and please stay safe!!
FULL PRICE EXCHANGES RETURNED FOR FREE If you’d like to exchange your order for an alternative, both the return postage and delivery postage are FREE for your first exchange. Just use the label provided*. Further exchanges will incur returns and delivery charges. Free exchange is available on full price footwear only and does not apply to sale goods. RETURN POSTAGE ON REFUNDS If you don’t want to exchange your shoes or boots and would prefer a refund, use the returns label provided. Once we’ve received your return, we’ll refund your price paid for the shoes minus £3.00 to cover the return postage and processing.